What are your payment and shipping policies?

We require payment in full on all stock pieces before work begins on your item. On custom made-to-measure projects, we require a 50-75% non-refundable deposit before work begins on your commission.

We accept payment in US$ via cash-in-hand or PayPal. No other methods of payment are accepted: No questions, no exceptions. California sales tax is charged on all orders for personal pick-up or delivery within California.

We ship by USPS (US addresses only), UPS or DHL Worldwide. We charge shipping on orders under $500. We will work with you on choosing the most secure and cost-effective options. On orders of $501 or more, shipping is complementary. Other services, including expedited or signature service, are available by arrangement.